Last Update: 22 Mar, 2026

Terms & Conditions

These Terms of Use ("Terms") constitute a legally binding agreement between you ("you" or "User") and Stoolio LLC ("Stoolio," "Company," "we," "us," or "our") governing your access to and use of the Stoolio mobile application (the "App"), our website(s), and all related services (collectively, the "Service"). By creating an account, downloading the App, or otherwise accessing or using any part of the Service, you represent and warrant that you are at least 18 years of age and agree to be bound by these Terms and our Privacy Policy.

IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT ACCESS OR USE THE SERVICE.

THESE TERMS CONTAIN AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. PLEASE READ SECTION 16 CAREFULLY.

1. Description of the Service

Stoolio is a consumer wellness and informational mobile application that provides users with scan-based observational insights, historical tracking, pattern awareness, and general informational content related to digestive wellness. The Service uses proprietary algorithms and technology, which may include artificial intelligence and machine learning models ("Algorithmic Tools"), to generate observations and insights based on user-submitted Scan Data.

THE SERVICE IS FOR INFORMATIONAL AND OBSERVATIONAL PURPOSES ONLY.

2. Medical and Health Disclaimer

THIS SECTION IS A MATERIAL TERM OF THESE TERMS. PLEASE READ IT CAREFULLY.

  • The Service is NOT a medical device, medical service, diagnostic tool, screening tool, or substitute for professional medical advice, diagnosis, or treatment.

  • No doctor-patient relationship or any other professional relationship is created between you and Stoolio by your use of the Service.

  • The Service does NOT diagnose, treat, cure, prevent, monitor, or manage any disease, condition, disorder, or medical state.

  • Outputs, observations, scores, insights, patterns, and any other information provided through the Service ("Outputs") are generated by Algorithmic Tools and are for general informational and observational purposes only. Outputs may be incomplete, inaccurate, misleading, or otherwise unsuitable for any medical purpose.

  • You must NOT rely on any Output for medical decisions, delay seeking medical care based on any Output, or use any Output as a substitute for consultation with a qualified healthcare professional.

  • You are solely responsible for your own health decisions and for seeking timely medical advice from licensed healthcare professionals.

  • If you are experiencing a medical emergency, call 911 (or your local emergency number) immediately. DO NOT use the Service for emergencies.

  • Stoolio expressly disclaims any responsibility or liability for any actions you take or fail to take based on any Output.

3. Eligibility and Account

You must be at least 18 years of age to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. We reserve the right to suspend or terminate your account at any time for any reason.

4. User Conduct and Prohibited Uses

You agree not to: use the Service for any unlawful purpose; use it as a substitute for professional medical advice; submit fraudulent, offensive, or infringing content; submit images of others without consent or images depicting minors; reverse engineer, scrape, or interfere with the Service; develop competing products using Service data; or use the Service where it would be classified as a medical device.

5. Scan Data and User Content

Ownership: You retain ownership of content you submit ("User Content"), subject to the license below.

License Grant: By submitting User Content, you grant Stoolio a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, modify, analyze, create derivative works from, and otherwise process User Content for: providing the Service; improving algorithms and models; generating de-identified datasets; quality assurance; analytics and research; and legal compliance. This license survives termination for de-identified derivatives.

Image Processing: Scan images are processed by automated systems, not reviewed by humans unless required for safety or quality. Images are not shared publicly or used for advertising.

6. Intellectual Property

The Service and all its elements are owned by or licensed to Stoolio and protected by intellectual property laws. These Terms grant you no rights except the limited license to use the Service as permitted.

7. Feedback

If you provide feedback, suggestions, or ideas, you assign all rights in such feedback to Stoolio. We may use feedback without obligation or compensation.

8. Algorithmic and AI-Generated Outputs

You acknowledge that: Outputs are produced by Algorithmic Tools, not human review; Outputs are inherently probabilistic and may contain errors or biases; the same input may produce different Outputs; Outputs are not medical opinions; and Stoolio does not guarantee Outputs will meet your expectations.

9. Subscriptions and Payments

Certain features require a paid subscription ("Premium Subscription"). All purchases are processed through Apple App Store or Google Play Store. Subscription details:

  • Free Trials: If offered, your subscription automatically begins and you will be charged at the end of the trial unless you cancel before it expires. Free trials are limited to one per user/account.

  • Auto-Renewal: PREMIUM SUBSCRIPTIONS AUTOMATICALLY RENEW UNLESS YOU CANCEL BEFORE THE RENEWAL DATE. The Platform will charge the renewal fee within 24 hours prior to the end of the current period.

  • Cancellation: Cancel through Apple Settings > Subscriptions or Google Play > Subscriptions. Cancellation takes effect at the end of the current billing period. Deleting the App does not cancel your subscription.

  • Refunds: All refunds are handled by the applicable Platform (Apple: reportaproblem.apple.com; Google: Google Play support).

  • Restore Purchases: Use the "Restore Purchases" feature in the App to restore previously purchased subscriptions.

10. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. STOOLIO DISCLAIMS ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, UNINTERRUPTED OR ERROR-FREE OPERATION, AND ACCURACY OF OUTPUTS. YOU ASSUME ALL RISK FOR YOUR USE OF THE SERVICE.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) STOOLIO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, HEALTH, BODILY INJURY, OR EMOTIONAL DISTRESS; (B) TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF AMOUNTS PAID IN THE PRIOR 12 MONTHS OR $100; (C) THESE LIMITATIONS APPLY REGARDLESS OF LEGAL THEORY.

12. Assumption of Risk

You voluntarily assume all risks associated with using the Service, including: inaccurate Outputs; detrimental reliance on Outputs; delayed medical care; unexpected data processing; and unauthorized access despite security measures.

13. Indemnification

You agree to indemnify and hold harmless Stoolio and its affiliates from claims arising from: your use of the Service; your User Content; your violation of these Terms or any law; your reliance on any Output; and disputes with third parties.

14. Modifications and Termination

Stoolio may modify, suspend, or discontinue the Service at any time. We may terminate your access for any reason. Upon termination, your rights cease. Sections 2, 5-8, 10-13, and 14-19 survive termination.

15. Governing Law

These Terms are governed by the laws of the State of Delaware, without conflicts of law principles. Subject to the arbitration agreement, exclusive venue is in the state or federal courts in New Castle County, Delaware.

16. Dispute Resolution; Binding Arbitration; Class Action Waiver

Informal Resolution: Before formal proceedings, contact support@stoolio.app and attempt to resolve the dispute for at least 60 days.

Binding Arbitration: Disputes shall be resolved by binding individual arbitration under AAA Consumer Arbitration Rules, by a single arbitrator in Wilmington, Delaware (or by videoconference). The Federal Arbitration Act governs.

CLASS ACTION WAIVER: YOU AND STOOLIO EACH AGREE THAT DISPUTES WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO A JURY TRIAL.

Exceptions: Either party may seek injunctive relief for IP infringement. Small claims court is also permitted.

17. General Provisions

These Terms constitute the entire agreement. If any provision is unenforceable, the remainder continues in effect. No waiver unless in writing. You may not assign these Terms. Stoolio may assign freely. Force majeure applies. Notices via email or in-app.

18. Apple-Specific Terms

If downloaded from the Apple App Store: these Terms are between you and Stoolio LLC, not Apple; Apple has no obligation for maintenance or support; Apple is not responsible for product claims or third-party IP claims; Apple and its subsidiaries are third-party beneficiaries of these Terms.

19. Google Play-Specific Terms

If downloaded from Google Play: these Terms are between you and Stoolio LLC, not Google; Google has no obligation for maintenance or support; Google is not responsible for product claims; these Terms do not grant rights to Google beyond what is required by Google Play terms.

20. Contact Us

Stoolio LLC
Email: support@stoolio.app